Returns & Refunds
(a) Think Inc. does not provide refunds or accept returns, except where required by law, or as otherwise provided for under this Agreement.
(b) Think Inc. shall provide a refund or exchange on an Order where (without limitation):
(c) An incorrect product was sent to you; or
(d) The product is faulty or damaged in some way upon receipt by you.
(e) To receive a refund or exchange you must, within 7 days or receiving the Order notify Think Inc. with the problem with the Order. Think Inc. will then advise you whether you qualify for a refund or an exchange on a return.
(f) If you qualify for a refund Think Inc. will give you instructions on how to return the items. Once you have received these instruction you may dispatch the items for exchange or refund back to Think Inc..
(g) The Customer is responsible for shipping the items back to Think Inc..
Full terms and conditions can be found here.